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How many times I can call FedEx?

Posted by Emily Wolfson on

So I am waiting on all my preorder baseballs- and calling Fedex about 4 times a day.  My baseballs have been ready to ship for the last week, but I have had such a hard time getting info on where the shipment is, why it is taking so long to get picked up and brought to my ship warehouse- etc.  Why is it that you can't speak to the same Fedex person twice?  Each time you start from scratch with a new person! Next year maybe we have preorders not coming in quite so close to holiday time...